Course Name Course Code Period AKTS Credit
Customer Relationship Management BBIL403 6 0
Type of Course Compulsory
Level of the Course Undergraduate
Period
AKTS 6
Credit 0
Learning Outcomes of the Course
Course Description
Required or Recommended Resources

Book Title:  Customer Relationship Management Theory – Application – Measurement
Author:    Yavuz Demirel
Publishing House:  Seçkin

Source Book: Click

Assignment NameStart DateDeadlineResponsibility Page Ranges
Assignment No. 1 - (BBIL403) Customer Relationship Management6.01.20256.04.202519-192
Assignment No. 2 - (BBIL403) Customer Relationship Management17.02.20256.04.2025193-296
Evaluation Method and Passing Criteria
Language
Internship / Practice